Associated Security News

Helpdesk Scheduler

25th May 2022

Job description

We require a proactive and enthusiastic individual to join the Associated Security to support our Scheduling team. Based at our Head office, in Manchester city centre, the role will be varied and will involve communicating with our engineers, helpdesk and sales team, suppliers, and subcontractors, acting as a point of contact between all parties.
We are looking for someone with strong problem-solving skills is a self-starter who can work well within a fast-paced environment and who will take on the role to its full potential.

Responsibilities

Scheduling engineers to attend sites and mapping out a cost-efficient route
Contacting customers and assisting them with any queries or assist them with any questions they may have
Processing paperwork in a timely fashion
Reporting on any changes to costs and completion dates to customers as required
General administrative duties to include answering internal and external calls, monitoring group mailboxes and performing tasks that are necessary for the smooth operation of the department

Essential requirement

Relevant work experience with a strong admin background
Excellent verbal and written communication skills
Knowledge of office management systems and procedures
Outstanding organisational & time management skills
Ability to multi-task and prioritise daily workload
Excellent verbal and written communication skills
Accuracy and attention to detail
Discretion and confidentiality

Benefits:

  • Free onsite parking following a successful probation period
  • Pension contribution
  • Free lunch on the last Friday of every month
  • Causal Dress on Fridays
  • Bonus scheme available after one full year of completed service

Job Type: Full-time

To apply for this job upload your CV in the form below

Get in Touch

Make an enquiry

PLEASE NOTE: Emails are monitored during normal office hours only. If you require urgent
attendance of a locksmith or safe engineer please call our help desk on 0161 832 2777.