Associated Security News

Our Safe Warranty: Your Security Investment

28th June 2024

At Associated Security Solutions, we take pride in offering top-notch security products that stand the test of time. To ensure you get the most from your purchase, we provide a comprehensive limited warranty on our safes and cabinets. Here’s everything you need to know about our warranty and how it benefits you.

Our Guarantee to You

Thanks to our dedicated in-house design and manufacturing team based in Telford, along with a network of skilled safe engineers strategically positioned across the UK for responsive after-sales service, we are proudly able to offer an industry-leading warranty. Products manufactured by us feature a robust 5-year warranty, while reconditioned security solutions benefit from a 2-year warranty, and our locks are covered for 12 months. This demonstrates our unwavering commitment to quality, durability, and, above all, customer satisfaction. Our warranty specifically covers any defects in material or workmanship under normal use throughout the warranty period, ensuring that you are fully supported should any issues arise with the body of your safe or cabinet.

What does this mean for you?

1. Peace of Mind:
Our comprehensive safe warranty provides peace of mind, knowing that any defects in materials or workmanship will be addressed without additional costs.

2. Financial Security:
Customers avoid unexpected repair or replacement costs during the warranty period, making the initial investment in our products more attractive and manageable.

3. Confidence in Quality:
A comprehensive safe warranty reinforces the customer’s belief in the product’s quality. It shows that we are confident in the durability and performance of our safes, boosting customer satisfaction.

4. Simplified Support and Service:
With a registered warranty, customers have direct access to our dedicated support team. This streamlined service process ensures that any issues are resolved quickly and efficiently.

What does this mean for us as a company?

1. Establishing Trust:
Our comprehensive safe warranty showcases our confidence in the quality and durability of our products. It reassures customers that they are making a reliable investment, building long-term trust.

2. Differentiating Our Brand:
In a competitive market, a strong warranty sets us apart. It signals to potential customers that we stand behind our products, making us a preferred choice for security solutions.

3. Reducing Returns and Enhancing Feedback:
Encouraging customers to register their products and engage with our warranty services helps us address issues promptly. This proactive approach reduces product returns and gathers valuable feedback for continuous improvement.

4. Legal and Financial Assurance:
A clear and comprehensive safe warranty policy protects the company from potential legal disputes. It defines the scope of our responsibility, helping us manage financial risks associated with repairs and replacements.


Our warranty is extensive but does have limitations. It does not cover any damage resulting from user error or misuse. This includes physical damage to the safe or lock that is not related to a defect in materials or workmanship. Understanding these exclusions helps you take the best care of your safe and ensure it functions optimally throughout its life. For further information, please refer to our Terms & Conditions.

Easy Warranty Registration

If you’ve recently purchased a safe from us, congratulations on a wise investment! Registering your product is simple. Fill in the registration form provided in the handover pack that comes with your purchase. This form can be returned via post or submitted online. By registering your safe, you activate your warranty and gain access to our full support and service.

For all other security products sold by us, please refer to their own manufacturers’ warranties. These products do not require registration with Associated Security.

Your Security, Our Priority

At Associated Security Solutions, your security is our priority. We stand behind the quality and craftsmanship of our products. A comprehensive warranty is more than just a promise; it’s a testament to our commitment to quality and customer satisfaction. For Associated Security Solutions, it helps build trust, differentiate our brand, and manage financial risks. For our customers, it offers peace of mind, financial security, and confidence in their purchase. Together, these benefits create a mutually beneficial relationship, ensuring that our products and services continue to meet and exceed expectations. Check out our safes and secure storage to find the perfect security solution for your needs. We are here to support you, ensuring that your investment in our products is protected and that you have confidence in the security solutions you choose.

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attendance of a locksmith or safe engineer please call our help desk on 0161 832 2777.


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