Associated Security News

Why Won’t My Safe Open?

7th July 2022

People throw themselves a blind panic when their safe doesn’t open, but more often than not, it’s a simple, quick fix.

“what’s happened my safe?”, “what do I do?”, “do I need an engineer out?”- to help ease your panic, we’ve listed 5 why your safe may not open:


Dead batteries

To help save a lot of time and effort, you can hope that your safe’s batteries have gone dead.

Before you even try to ring the locksmith or safe company, change your batteries. Using brand-named ones is crucial as others lose power much faster, meaning you may come across this problem more often than necessary.

Even if your keypad looks like it’s functioning normally, the nearly dead batteries may not have enough power to retract the bolt work.

Therefore, always keep a spare set of batteries in your house and always change them before you start to panic.


Jammed bolt work

There are certain times in which a bolt can randomly become jammed. If you pop in your keycode and hear the bolt trying to retract without the door opening, a jam might be your problem.

This is then fantastic news if you have any frustrations. Now you get the chance to mule kick your safe. Your aim is to kick the door hard a few times but be sure to miss your keypad and handle. Hopefully, doing so will mean that the bolt will loosen and hopefully unjam.

Once you’ve done your kicks, then you can ease some more built-up pressure by pulling the handle in the opposite way and entering the code. Hopefully, the bolt will have time to move freely and pop itself back into place.

Lock out mode or time delay

If you enter the code too many times, you may risk your safe going into penalty lockout mode. If your keypad releases a series of beeps, wait and try again in 20 minutes.

Your safe may also have its own time delay. This means that it’ll have its specific time delay period; therefore, re-enter your pin after you’ve waited an ample amount of time.

Deactivated code

Another reason your safe may not open is that your code may have been deactivated. If you believe this is the case, try someone else’s code to see if that works.

Disconnected or damaged wiring

Like any other electronic device, wires can become disconnected, damaged or frayed. Remove your keypad and inspect to see if any wires look out of place or impaired.

If everything seems okay, disconnect the wire from your keypad and remove the batteries. Then wait 20 seconds and reinstall the batteries and reconnect the wiring. A technician must be called if the wiring is severely damaged or cut.


How we can help

Here at Associated Security, we offer a safe and lock maintenance service. Our in-house expert safe and lock engineers carry out this service, meaning it’s tried, tested and trusted. It’s beneficial to have safes regularly serviced. This ensures they’re in good working condition and that you cut the risk of your safe malfunctioning. In addition, why not consider replacing or upgrading locks with one of our digital or mechanical locks for even more trust in your safe.


Book in your safe service today to ensure your safe runs as smoothly as possible, or give us a call to find out more about our wide range of products and services that we offer here at Associated Security!


📞-0161 832 2777


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